Support
We're here to help.
Account issues, entitlements, vendor questions, and store billing — start here. For privacy and licensing, this page also includes Google Play and Apple privacy and EULA links.
Email support
support@sszentronics.com — we typically reply within 1–2 business days.
Privacy & data requests
privacy@sszentronics.com — access, export, or delete your personal data.
Store purchases
Google Play and App Store billing, refunds, and subscriptions are handled by those stores. Official links are below.
Vendors
Listing, payouts, and onboarding questions: start on the vendors page or email hello@sszentronics.com.
Common questions
Quick answers for marketplace customers and people who installed our apps from Google Play or the App Store.
How do I contact support?
Email support@sszentronics.com with your account email, the app or product name, and a short description of the issue. Screenshots of error messages help us resolve tickets faster.
I paid on Google Play or the App Store but features did not unlock.
Sign in with the same sszentronics account you used in the app, then restore purchases from the app’s account or subscription screen. If that fails, email support@sszentronics.com with your store order ID (Google Play Order Number or Apple transaction ID).
How do refunds work?
Purchases made through Google Play must be refunded through Google Play. Purchases made through the Apple App Store must be refunded through Apple (Report a Problem). Web or local-wallet purchases billed by sszentronics can be reviewed by emailing support@sszentronics.com. Refund eligibility follows the store’s rules and applicable law.
How do I cancel a subscription?
Google Play subscriptions: open Google Play → Payments & subscriptions → Subscriptions. Apple subscriptions: Settings → [your name] → Subscriptions, or manage them on your Apple device. Web subscriptions: sign in to your sszentronics account and manage billing there, or email support.
How do I delete my account?
Email support@sszentronics.com from your account address with the subject 'Account deletion'. We will confirm and delete personal data except records we must keep for tax, fraud prevention, or law. Deleting your Google or Apple ID does not automatically delete your sszentronics account.
Where are the privacy policy and EULA?
Our Privacy Policy and End User License Agreement are on the Privacy page. If you installed from Google Play or the App Store, Google’s and Apple’s privacy policies and EULAs also apply — those official links are in the section below.
sszentronics EULA (summary)
By using sszentronics websites or apps you agree to our End User License Agreement: a limited license to use the product, acceptable-use rules, and store terms when you download from Google Play or Apple. The full EULA lives on our Privacy page. Google Play Terms of Service and Apple’s Licensed Application EULA also apply to store-distributed apps — official links are below.
Google Play & Apple privacy, EULA, and help
These are Google’s and Apple’s official privacy policies, end-user license terms, and support pages. They apply when you install or buy through those stores, in addition to sszentronics’s own privacy policy and EULA.
Google Play
Privacy & EULA
If you download or purchase sszentronics apps through Google Play, Google’s terms and privacy notices also apply to that store experience and to Play Billing.
Apple App Store
Privacy & EULA
If you download or purchase sszentronics apps through the App Store, Apple’s privacy policy and licensed application EULA also apply, along with Apple Media Services terms.
Store help shortcuts
Use these when you need a refund, subscription change, or billing help from Google or Apple directly.
Still stuck? Email support@sszentronics.com or use the contact form. © 2026 sszentronics.